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Privacy policy
We use your personal data for processing your order only and share your information only as described below. All customer information is stored and processed in compliance with German Data Protection Act (BDSG) and German Tele Services Data Protection Act (TDDSG).

Processing your order
After placing an order we need to obtain certain personal information from you to process and ship your purchased items. This information will only be stored or handed to third-party services as far as it is required. Third-party services are obliged to comply with regulations concerning data protection. If we accept your order on account, we might do a credit inquiry with EuroTreuhand Inkasso GmbH, Amsterdamer Straße 133 b in 50735 Köln in order to protect our legitimate interest. Protecting your privacy will be ensured according to German laws.

If you sign up for our newsletter your e-mail address will be used for this purpose only. There will be a newsletter every couple of weeks. If you do not wish to receive our newsletter any longer you may either remove yourself from the newsletter or you may send us an e-mail ( in which you express your wish to be removed from the newsletter.

Stored data
Upon your request we will inform you about your stored data, temporarily disable your account or delete it completely. This service is free of charge. Please send us an e-mail ( concerning your request.

General terms and conditions
You may print our general terms and conditions (AGB) from our website. Please follow this link.

To process and ship your order your address will be given to third-party services entrusted with the delivery (Deutsche Post AG or General Logistics Systems GLS).

Customer account
We offer you to register with our shop system and keep your data in your personal account. Upon registration your data will be stored and used for future purchases. There will be no need to type in your name, your billing as well as your shipping address again. Your account also lists all of your previous orders and enables you to access your downloadable patterns.

Statistical evaluation
When visiting websites certain data about your computer is transferred to the visited website. The information is mostly stored for evaluation. Our websites also receive anonymous data that is not traceable to your computer. We use this data to constantly optimize our internet presence as well as our range of goods.
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